If you require a tax-compliant invoice for your records:
- Visit https://wpmedialibrary.com/account
- Login with your email address and password
- For purchases made via PayPal, this will be your PayPal email address
- For credit/debit card purchases, this will be the email address used at the time of purchase.
- Use the Forgot Password option to reset your password, if necessary.
- Click on the Payment History and Invoices tab.
- Click the Download link beside the Payment Record
PDF invoices are generated by FreeAgent, a leading accounting software solution, and will open in:
- Google Chrome
- Preview (OSX)
- Adobe Acrobat Reader
- FoxIt PDF Reader
If you are either unable to download or view a PDF invoice, please open a support request with the following information:
- Operating System and Version
- Browser and Version
- Software used to attempt to view PDF